Terms and Conditions

1. Acceptance of Terms

By accessing or using the website and services of Cyber Info Electronic Security System Pvt Ltd (“Cyber Group”, “Company”, “we”, “our”, or “us”), you agree to be bound by these Terms and Conditions. If you do not agree, you must refrain from using the website or services.

2. Services

Cyber Group provides integrated solutions including but not limited to:

  • Electronic security systems
  • CCTV surveillance solutions
  • Access control and automation systems
  • Fire alarm and safety systems
  • Networking and IT infrastructure services

All services are subject to specific project agreements, proposals, or contracts where applicable.

3. Use of Website

Users agree to:

  • Use the website only for lawful purposes
  • Provide accurate and complete information when submitting inquiries
  • Not engage in unauthorized access, data extraction, or misuse of website content
  • Not attempt to disrupt website functionality or security

Unauthorized use may result in legal action.

4. Intellectual Property

All content on the website including text, graphics, logos, images, and technical material is the property of Cyber Group or its licensors.

Users may not:

  • Copy, reproduce, distribute, or modify any content without prior written consent.
  • Use company branding or materials for commercial purposes without authorization.

5. Quotations and Pricing

  • All quotations are valid for a limited period as specified
  • Prices are subject to change based on project scope, specifications, and market conditions
  • Final pricing will be governed by formal agreements or purchase orders
  • Taxes, duties, and additional charges will be applicable as per prevailing laws

6. Orders and Payments

  • Orders are confirmed only upon written acceptance or issuance of a purchase order
  • Payment terms will be defined in the quotation or agreement
  • Delayed payments may attract interest or service suspension
  • The Company reserves the right to withhold delivery or services in case of non payment.

7. Installation and Project Execution

  • Project timelines are indicative and subject to site readiness, approvals, and external dependencies
  • The client is responsible for providing required infrastructure, access, and approvals
  • Any delay caused by the client may impact delivery timelines and cost

8. Warranty and Support

  • Products and services may be covered under manufacturer or service warranty as specified
  • Warranty does not cover damages due to misuse, unauthorized modifications, or external factors
  • Maintenance and support services may be governed by separate agreements

9. Limitation of Liability

Cyber Group shall not be liable for:

  • Indirect, incidental, or consequential damages
  • Loss of data, business, or revenue
  • Failures caused by third party systems, power issues, or force majeure events

Total liability, if any, shall be limited to the value of the specific contract or service.

10. Third Party Products and Services

The Company may supply or integrate third party products.

  • Such products are subject to the respective manufacturer’s terms and warranties
  • Cyber Group is not responsible for third party performance beyond agreed integration

11. Data and System Responsibility

  • Clients are responsible for proper usage and monitoring of installed systems
  • Cyber Group does not guarantee prevention of all security incidents
  • Regular maintenance and updates are recommended for optimal performance.

12. Confidentiality

Both parties agree to maintain confidentiality of:

  • Business information
  • Technical data
  • Project details

Confidential information shall not be disclosed without prior written consent unless required by law.

13. Termination

The Company reserves the right to:

  • Suspend or terminate services for breach of terms
  • Cancel orders in case of non compliance or non payment

Clients may terminate services subject to contractual terms and applicable charges.

14. Force Majeure

Cyber Group shall not be liable for delays or failures caused by events beyond reasonable control, including but not limited to natural disasters, government actions, labor issues, or technical disruptions.

15. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising shall be subject to the exclusive jurisdiction of the courts located in Ahmedabad, Gujarat.

16. Amendments

Cyber Group reserves the right to update or modify these Terms and Conditions at any time. Updated versions will be posted on the website and will be effective upon publication.