Cyber Group provides AMC services (annual maintenance contracts) for ELV, fire, security and building systems. With 24×7 service support, we help your CCTV, fire alarm, access control, PA, BMS and other systems keep working the way they were designed to.
With 25+ years as an ELV and IBMS system integrator and 3,000+ projects delivered, our maintenance team understands how these systems are designed, installed and integrated. We provide AMC for sites across India from our head office in Ahmedabad.
Both comprehensive and non-comprehensive AMC options are available. The scope is agreed with each client in the AMC contract.
Systems covered under our AMC
Our AMC covers ELV, fire, security and building systems, including:
- CCTV surveillance system AMC: cameras, NVR, VMS and storage
- Fire alarm system and aspirating smoke detection (VESDA) AMC
- Gas suppression, kitchen suppression, fire hydrant and sprinkler system maintenance
- Access control system, time attendance and door interlocking AMC
- Boom barrier, flap barrier, turnstile and gate automation maintenance
- UVSS, baggage scanner and metal detector AMC
- Public address and voice alarm AMC: IP PA and analog PA
- Building management system (BMS) and DALI lighting control AMC
- Structured cabling, data network and Wi-Fi access points maintenance
- Audio visual, boardroom video conferencing and digital signage AMC
- Nurse call system, bed head panels and OPD management AMC for hospitals
- Water leakage detection, rodent repellent and false flooring for server rooms
- Intruder alarm, EPABX / IP PBX, UPS and DG sets
What our maintenance covers
- Preventive maintenance: regular inspection, cleaning, health checks and testing of every device and panel.
- Breakdown support: response to faults and service calls, with 24×7 support.
- Functional testing: checks that alarms, interlocks, recordings, announcements and integrations work as designed.
- Software and configuration: updates, backups and configuration checks for recorders, servers and controllers.
- Service reports: a record of every visit and the work carried out.
AMC services by industry
| Industry | Systems we maintain |
|---|---|
| Hospitals and healthcare | Fire alarm, nurse call, bed head panels, CCTV, access control, PA, OPD management |
| Hotels and hospitality | Fire alarm and voice evacuation, CCTV, access control, AV, Wi-Fi, EPABX |
| Factories and industrial plants | Fire alarm and fire fighting, CCTV, boom barriers, time attendance, PA |
| Pharma plants and cleanrooms | Door interlocking, access control, BMS, VESDA, fire alarm |
| Data centres and server rooms | Gas suppression, VESDA, water leakage detection, rodent repellent, access control, CCTV |
| Commercial complexes and IT parks | CCTV, access control, flap barriers, BMS, structured cabling, AV |
AMC across India
Our head office is in Ahmedabad, Gujarat. We provide AMC services for sites in Ahmedabad, Surat, Vadodara, Mumbai and other locations across India.
Why choose Cyber Group for AMC
- 25+ years as an ELV and IBMS system integrator
- 3,000+ projects delivered across 50+ industries
- ISO 9001:2015 certified company
- 24×7 service support
- Rated Category A (100/100) in a vendor performance appraisal by UltraTech Cement, Awarpur Cement Works. Read the case study.
How our AMC works
- System review: we review the systems, quantities and site details you share.
- AMC proposal: scope and systems listed for your site.
- Preventive maintenance: planned visits as agreed in the contract.
- Breakdown support: 24×7 support for faults and service calls.
- Reports and renewal: service records for every visit and renewal at the end of the term.
AMC Services: FAQs
An AMC (annual maintenance contract) is a yearly contract under which Cyber Group maintains your ELV, fire and security systems through preventive maintenance and breakdown support, so they keep working as designed.
CCTV, fire alarm, VESDA, gas suppression, sprinkler and hydrant systems, access control, boom barriers, turnstiles, PA and voice alarm, BMS, structured cabling, AV, nurse call and other ELV systems.
Yes. We provide 24×7 service support.
Yes. Our head office is in Ahmedabad and we provide AMC for sites across India, including Surat, Vadodara and Mumbai.
Share the list of systems, approximate quantities and your site location through our contact page. Our team will review it and send an AMC proposal.
Need an AMC for your ELV, fire or security systems?
Tell us which systems you have and where your site is. Our team will send an AMC proposal.